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Official Platform Documents

Qr44 Privacy Policy — Our Commitment to Protecting Malaysian Members' Personal Data

Qr44 respects the privacy of every member. This policy clearly explains what data we collect, how we use it and your rights as a user of the qr44 platform in Malaysia.

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Updated: January 2026 Language: English (en-MY) Applicable to: Malaysian Players 256-bit SSL Protected
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Six Core Data Protection Principles at qr44

The core principles that shape how qr44 handles the personal information of every Malaysian member.

256-bit SSL Encryption

All data transmitted between your device and qr44's servers is protected with industry-standard 256-bit SSL encryption. This ensures that your personal information, account details, and transaction data cannot be intercepted by unauthorised parties while in transit.

No Sale of Data to Third Parties

Qr44 never sells, rents or shares members' personal data with any third party for marketing or commercial purposes. Your information belongs to you — qr44 uses it solely for platform operations and the security of your account.

Secure Data Storage

All qr44 member data is stored on servers protected by strict access controls, enterprise-grade firewalls, and real-time intrusion detection systems. Access to member data within qr44's internal systems is restricted to staff who genuinely require it for their operational duties.

Secure Financial Transactions

All deposit and withdrawal transactions via FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and DuitNow are processed through certified secure payment channels. qr44 does not store your bank card details or e-wallet passwords in our systems.

Member Privacy Controls

You have full control over your personal data at qr44. Every member can access, update or request deletion of their personal data through the account panel or by contacting the qr44 support team at any time.

Data Protection Act Compliance

Qr44 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection, processing, and storage of qr44 members' personal data is designed to meet the data protection standards set out under applicable Malaysian law.

Contents

This Privacy Policy explains how qr44 collects, uses, stores, and protects your personal information. By registering and using the qr44 platform, you agree to the data protection practices described in this policy. Please read it carefully and contact us if you have any questions.

1Introduction

Qr44 ("we", "our platform") is committed to protecting the privacy of all users of our online casino platform. This Privacy Policy has been drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and provides a transparent and comprehensive account of our data handling practices.

This policy applies to all users of the qr44 platform, including visitors without an account, registered members, and VIP members. It covers all personal data collected through the qr44 website, mobile app, customer support services, and any other interactions related to your use of our platform.

Our responsibilities to you: qr44 acts as the data controller for all personal information collected from users of our platform in Malaysia. We take full responsibility for ensuring your data is handled securely, ethically and in accordance with applicable laws.

2Personal Data We Collect

Qr44 only collects personal data that is strictly necessary to provide our platform services safely and effectively. The categories of data we collect are as follows:

Data Categories Sample Information How It's Collected
Identity Data Full name, IC number, date of birth Registration form, KYC process
Contact Data Malaysian phone number, email address Registration form, account profile
Financial Data Bank account number, bank name, transaction records Withdrawal form, deposit history
Technical Data IP address, device type, web browser, OS Server logs, system cookies
Game Data Betting history, gaming activity, account balance Qr44's gaming system automatically
Communication Data Live chat records, support emails, feedback Interactions with the qr44 support team

Qr44 does not collect sensitive data categories such as medical information, political views, religious beliefs or biometric data unless specifically required for identity verification purposes under applicable legal compliance obligations.

3How We Use Your Personal Data

Qr44 uses members' personal data for the following legitimate and limited purposes:

  • Account Management: Creating, verifying and maintaining your qr44 account, including secure login processes and identity verification when required.
  • Transaction Processing: Processing deposits via FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow, as well as managing withdrawal of winnings to your Malaysian bank account.
  • Service Provision: Ensuring a smooth gaming experience on qr44, including saving your game settings, account balance, and transaction history.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and violations of qr44's Terms & Conditions.
  • Legal Compliance: To fulfil legal obligations under Malaysia's PDPA and any other applicable regulatory requirements.
  • Customer Support: Resolving queries, complaints and requests submitted to the qr44 support team via live chat or email.
  • Platform Communications: Sending important notifications about your account, transactions, policy updates, and security information relevant to your use of qr44.
  • Platform Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the features, performance and user experience of the qr44 platform.

Qr44 does not use member personal data for third-party marketing, targeted advertising without consent, or any purpose not directly related to platform operations and member services.

4Data Sharing with Third Parties

Qr44 does not sell, rent or share members' personal data with third parties for commercial purposes. However, there are limited situations where qr44 is required to share certain information with other parties, namely:

  • Payment Service Providers: Minimal transaction information necessary to be shared with payment providers such as FPX banking institutions, DuitNow, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay in order to process your deposits and withdrawals. Such sharing is subject to each provider's own privacy policy.
  • Game Providers: Technical game data required for game operation with providers such as Pragmatic Play, Evolution Gaming, and PG Soft — limited strictly to data necessary to verify and settle game transactions.
  • Legal Authorities: qr44 will disclose personal data to Malaysian government authorities or law enforcement agencies if required by a valid court order, warrant, or legally binding requirement.
  • Auditors and Professional Consultants: Independent audit or legal firms engaged by qr44 may access certain data in the context of security audits or legal advice, subject to strict confidentiality agreements.

In all data-sharing scenarios described above, qr44 ensures that only the minimum necessary data is shared, and all receiving parties are bound by data protection agreements that meet Malaysia's PDPA standards.

5Cookies & Tracking Technologies

The qr44 platform uses cookies and similar tracking technologies to enhance user experience and maintain the security of your session. The types of cookies we use are as follows:

  • Essential Cookies: Required for the core functions of the qr44 platform, such as login authentication, gaming session management, and account security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: We collect aggregated data on how users interact with the qr44 platform to help us identify areas for improvement. This data does not identify any individual user.
  • Functional Cookies: Saving your preferences such as interface language, display settings, and game choices so you don't have to reconfigure them each time you log in to qr44.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality or your experience using the qr44 platform. For more information on managing cookies, refer to your web browser's help documentation.

6qr44 Data Security Measures

Qr44 implements a range of technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, modification, or destruction:

  • Data Encryption in Transit: All communications between your device and qr44's servers use 256-bit TLS/SSL protocol, the highest security standard in the industry.
  • Data Encryption at Rest: Sensitive data stored in qr44's databases, including financial and verification information, is encrypted using robust encryption algorithms.
  • Internal Access Controls: Access to member data within qr44's internal systems is controlled through a role-based access control system — staff can only access data relevant to their specific job functions.
  • 24/7 Security Monitoring: A real-time intrusion detection system continuously monitors the qr44 platform for suspicious activity, enabling swift identification and response to security threats.
  • Two-Factor Authentication: qr44 supports two-factor authentication (2FA) as an added layer of security for members who want stronger protection for their account information.
  • Regular Security Audits: qr44 conducts regular security audits and penetration testing by independent third parties to identify and address vulnerabilities in our systems before they can be exploited.

While qr44 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. Members are also responsible for keeping their qr44 account password and login credentials secure.

7Data Retention & Deletion

Qr44 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations:

  • Active Account Data: Personal data of members with active accounts is retained for as long as the account remains in active use.
  • Data After Account Closure: Transaction records, game history, and identity verification information are retained for a minimum of five (5) years following account closure, in compliance with legal and audit requirements.
  • Cookie Data: Session cookies are deleted when you close your web browser. Functional and performance cookies have varying expiry periods depending on their type, typically ranging from 30 days to 12 months.
  • Customer Support Records: Communication records with the qr44 support team are retained for three (3) years for reference and service improvement purposes.

Once the applicable retention period has ended, qr44 will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.

8Your Rights as a qr44 Member

As a qr44 member in Malaysia, you have the following rights regarding your personal data under Malaysia's PDPA:

Right of Access

You have the right to request a copy of the personal data qr44 holds about you at any time. Data access requests will be processed within 21 business days.

Right to Rectification

If the personal data qr44 holds about you is inaccurate or out of date, you have the right to request a correction. You can update your personal information directly through your account panel.

Right to Erasure

You may request deletion of your personal data once it is no longer needed for its original purpose, subject to qr44's applicable legal retention obligations.

Right to Object

You may object to the processing of your personal data for specific purposes such as marketing communications. All objections will be processed and you will be notified of the outcome within 14 days.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format to facilitate transfer to another platform should you choose to do so. To submit any request relating to your data rights at qr44, please contact our support team via live chat or email at support@qr44.xyz. We are committed to processing all requests promptly and transparently.

9Children's Privacy

The qr44 platform is not intended for individuals under the age of 21. qr44 does not knowingly collect or process personal data from underage individuals. The minimum age requirement of 21 is strictly enforced through our registration verification process.

Should qr44 discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has registered a qr44 account, please contact our support team immediately.

Parents or guardians who discover that their child or dependent has been using the qr44 platform underage should contact us immediately at support@qr44.xyz to arrange for account and related data removal.

10Changes to This Privacy Policy

Qr44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. Any material changes to this Privacy Policy will be communicated to members via:

  • In-platform notifications on qr44 displayed upon your next login after changes take effect.
  • A notification email will be sent to the member's registered email address at least 14 days before any material changes take effect.
  • Update the "Updated" date at the top of this page.

Your continued use of the qr44 platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the revised policy. If you do not agree with the changes, you have the right to close your qr44 account before they come into effect.

We encourage you to review this Privacy Policy periodically to stay informed about how qr44 protects your information. The latest version of the qr44 Privacy Policy is always available on this page.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how qr44 handles your personal data, or if you wish to submit a request to exercise any of your data rights, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the qr44 platform — the fastest way to get an immediate response.
  • Privacy Email: support@qr44.xyz — please state "Privacy Inquiry" in the subject line. Responded to within 24 hours on business days.

Qr44 is committed to addressing all privacy-related enquiries and complaints seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) under the Malaysian Ministry of Digital.

This Privacy Policy forms part of the overall agreement between you and qr44, and should be read together with Terms & Conditions qr44. Your use of the qr44 platform constitutes your full acceptance of this Privacy Policy.

YOUR PRIVACY IS PROTECTED AT qr44

Play with Peace of Mind — Your Data is Safe with qr44

Qr44 protects your personal data with 256-bit SSL encryption, does not share your information with third parties, and is fully compliant with Malaysia's PDPA. Register an account today and enjoy 500+ premium games with secure deposits via Touch 'n Go, DuitNow, or FPX.

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  • No data sold to third parties
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qr44 Data Protection Commitment

Qr44 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All members' personal data is processed lawfully, fairly, and transparently. You have the right to access, correct, or request deletion of your personal data at any time by contacting the qr44 support team. For more information, please read Terms & Conditions our qr44.

Privacy enquiries: support@qr44.xyz — responded to within 24 hours.

FAQ — qr44 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at qr44.

No. qr44 does not sell, rent, or share members' personal data with any third party for advertising or marketing purposes. Your information is used solely for qr44 platform operations, necessary financial transaction processing, and compliance with legal obligations. We believe your privacy is a fundamental right, not a commodity to be traded.

All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through certified payment channels secured with 256-bit SSL encryption. qr44 does not store your e-wallet passwords or bank PINs in our system — transactions are processed directly through each provider's secure payment gateway. Bank account details you provide for withdrawal purposes are stored in encrypted format and accessed only by qr44's payment processing system.

Yes, you may request deletion of your personal data by contacting the qr44 support team. However, immediate full deletion may not always be possible, as qr44 is legally obligated to retain certain transaction records for a minimum of five (5) years under applicable Malaysian law. Any data not subject to such legal retention obligations will be deleted or anonymised within a reasonable timeframe after your request has been processed.

After your qr44 account is closed, qr44 will retain the minimum personal data required to meet legal obligations — such as financial transaction records and identity verification — for the period stipulated under Malaysian law. Other personal data not required for legal purposes will be deleted or anonymised within 90 days of confirmed account closure. You may request further details about the specific data we retain after closure by contacting the qr44 support team.

In the event of a data breach affecting qr44 members' personal information, we will notify affected members via their registered email and in-platform notification within the timeframe stipulated by Malaysia's PDPA. The notification will specify the type of data involved, the steps we have taken to address the situation, and the actions you should take to protect your account. qr44 will also report any material data breaches to the Department of Personal Data Protection (JPDP) as required by law.
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Your Privacy Is Protected, So You Can Play with Peace of Mind at qr44

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